Changelog
Follow up on the latest improvements and updates.
RSS
Dear Valued Customers,
We're super excited to introduce our latest feature: "Conversations". This isn't your ordinary chit-chat feature, it’s like a Swiss army knife for your business communication! 💬
Here's what you get to unpack with "Conversation":
🚀
Real-time Messaging with Customers
– Yes, we're talking lightning speed! ⚡️ You can now chat with your customers in real-time. Answer their queries, offer support, or just catch up on the weather. It's like text messaging, but even better! This is your chance to take customer engagement to new heights.🔖
Ability to Label Customer Messages
– Keeping track of customer queries can be quite a jigsaw puzzle, can't it? Well, not anymore! With our new label feature, you can tag each customer message based on its content or priority. It's a cinch to sort, find, and respond to your customers' messages now. No more message hunting!🎟️
Send Coupons, Templates, and Messages Directly from the Chat
– Let's bring some WOW to your customers' day! :tada: You can now send coupons, use message templates, or customize your messages, all directly from the chat. Spreading joy was never this easy!Now, imagine combining all these superpowers! Real-time communication, streamlined message management, and personalized interactions - all in one place. Yes, that’s "Conversation" for you.
We've been whipping this feature up for some time, and we can't wait for you to take it for a spin. So, put on your chat hats, and let's start some meaningful conversations!
Optimization
✨ We're excited to announce that we've made some major improvements to Recovero! Our backend optimization has resulted in faster and more reliable performance. Now, you can interact with Recovero without any worry of lag or downtime. We've also implemented a number of bug fixes and other small improvements for an even smoother user experience. All these changes are designed to make Recovero easier and more enjoyable to use.
So what are you waiting for? Go ahead and try it out – we know you'll love the new and improved Recovero!
Dear Valued Customers,
We are excited to announce the latest release of our product, which includes new features and fixes to enhance your experience.
New Features:
Opt-In Bubble Widget:
Merchants can now install an Opt-in bubble widget on their website to collect more WhatsApp subscribers. This feature will help merchants to increase their subscriber base and improve their messaging strategy.Social Snow Ball Integration:
We have integrated our platform with the Social Snow Ball loyalty point app, which will allow merchants to send loyalty points notifications on SMS and WhatsApp using Recovero. This feature will help merchants to reward their customers and increase brand loyalty.Teaser Button in Signup Form:
We have added a teaser or floating button that can be used with Signup forms, ensuring that users can open the Signup form using a floating teaser button widget even after closing the Signup form. This feature will improve the usability of our platform and enhance the user experience.Fixes:
Keyword Auto Reply:
We have removed the keyword auto-reply for subscription confirmation messages, ensuring that the default opt-in message will not be sent. This fix will improve the messaging experience for our users.Revenue Attribution Analytics:
We have fixed an issue with some automations and campaigns that were not recording revenue attribution earlier. The issue has been resolved, and revenue attribution is now working correctly.Subscriber Segmentation:
We have updated our subscriber segmentation feature to filter subscribers based on channels, ensuring that the count is based only on the selected channel. This update will improve the accuracy of our analytics and help merchants to make better-informed decisions.We hope that these new features and fixes will enhance your experience with our product. As always, we value your feedback and encourage you to reach out to us with any questions or suggestions.
Thank you for choosing our product.
Best regards,
Team Recovero
new
improved
Campaigns
Automations
Grow List Tools
🎉 Version 3.0.0 - Klaviyo and Omnisend Integration
Dear Recovero user,
We are excited to announce the release of the latest version of our product, which includes a number of new features and improvements to enhance your experience.
New Features:
- CTA Button Templates:Merchants can now send Call-to-Action (CTA) button templates in Campaigns, Automation and SignUp Forms, which will help them to increase conversion rates and engage customers more effectively.
- Signup Form Targeting Behavior:We have added an action to the signup form that allows merchants to target customer behavior when the form is closed. This feature will help merchants to capture customer information more effectively and improve lead generation.
- WhatsApp Link Tracking:We have added the ability to track all identified links in WhatsApp template messages. This feature will help merchants to monitor engagement and improve their messaging strategy.
- Intercom Integration:We have added Intercom to our platform, which will provide our customers with robust support and help them to resolve issues more quickly.
Improvements:
- Shopper Tracking:We have made improvements to our shopper tracking system, which will allow merchants to track customer behavior more accurately and effectively. This improvement will help merchants to understand customer behavior better and make more informed decisions.
- Omnisend Integration: Recovero now offers a one-way integration with Omnisend, allowing merchants to collect email subscribers and share them with Omnisend seamlessly. This integration ensures that merchants can streamline their email marketing efforts and improve their overall ROI.
- Klaviyo Integration: Recovero's deep integration with Klaviyo provides businesses with the ability to sync subscribers across both platforms, allowing them to target their audiences more effectively. Additionally, businesses can now trigger WhatsApp and SMS messages based on email opens or clicks in Klaviyo, enabling them to reach their audiences across multiple channels.
We hope that these new features and improvements will enhance your experience with our product. As always, we value your feedback and encourage you to reach out to us with any questions or suggestions.
Thank you for choosing our product.
Best regards,
Team Recovero
new
fixed
improved
🎉 Version 2.0.0 (WhatsApp is Live)
Dear Recovero users,
We are excited to announce the release of Recovero version 2.0.0
This release includes several important bug fixes and new features that will enhance your experience using our platform.
Here are the key changes and updates that have been implemented:
New Features:
- Now use WhatsApp with Recovero
- We have added the ability to send all emails from SignUp forms in Klaviyo and Omnisend.
Fixes:
- WhatsApp Template Category update according to latest Meta Update
- Sync all orders and checkouts from Shopify stores
- In clone request, the channel was not appearing in the signup form. This has now been fixed.
- While using the keyword trigger, the message will now be visible in the conversation (mobile view).
- In the onsite script for several store, the popup was not visible. This has now been fixed.
- The links in messages were not opening. This issue has been resolved.
- In conversation, when a subscriber opts out, the app user will now be able to see the old conversation.
- In the Template page, when the user opens the default template, a go back button has been added to go back to the initial page.
- In the conversation page, when the user clicks on an image, it will now redirect to a new page.
- We have resolved the cookies not set issue.
- We have added enable/disable in integration cards.
- In the campaign for message template limit, we have changed parse int to parse float.
- We have updated the template category to the new Meta Policy.
- In the Signupform and Backinstock builder, we have changed the Closing to Submitting text.
- We have added Dynamic Consent in the Signupform and Backinstock builder, and made it mandatory.
- In the setting page, we have changed the email validation for incoming email addresses.
- In clone request, the channel was not coming in the segment list. This has been fixed.
We hope that these updates will enhance your experience using Recovero.
As always, please feel free to reach out to us with any questions or feedback.
Thank you for choosing Recovero
new
SMS
SMS Marketing Channel
Hey, everyone! My name is Nishant and I’m a Co-Founder here at Recovero.
Since the beginning of this year, my team has been working hard to roll out new features on our platform that will help you make stronger relationships with your customers – we can't wait for you all to try them out 😃
I am really excited about today's update that will enable you to use the SMS channel in our platform-- so what are waiting for? Check it out now!